Charter Veterinary Surgeons

Charter Veterinary Surgeons is set up for routine preventive care (check-ups, vaccinations/boosters) as well as surgical work (spaying is specifically mentioned), with owners also describing practical handling for nervous or reactive pets. The clinic is also listed as a veterinary nurse training facility and as providing emergency veterinary services (24/7 or extended hours).

Across recent reviews, owners highlight concrete touches such as being fitted in despite arriving late for an appointment, medications being sorted at the same visit as vaccinations, and staff managing reactive dogs by calling them straight into a consulting room rather than waiting around other dogs. One longer-term review also describes follow-up phone calls and clear explanations after a spay procedure.

Services

• •Routine care: health check-ups, vaccinations, and booster appointments (including check-up + vaccinations in one visit).
• •Medications: owners mention needed medication being arranged at the same time as an appointment, with medication explained after surgery.
• •Surgery: spaying is specifically referenced, along with explanations of the procedure and post-op medication.
• •Support for anxious/reactive pets: prompt, professional handling for a nervous cat; for a dog reactive to other dogs, owners describe waiting outside and being called straight into the consulting room.
• •Emergency veterinary services: listed as available (24/7 or extended hours).
• •Veterinary nurse training facility: listed capability.

People

• •Isabel (vet): mentioned for still seeing an appointment after a late arrival and being “very thorough” during a dog’s check-up and vaccinations, with medication sorted in the same visit.
• •Jane: thanked for being understanding when the owner arrived late due to weather conditions.
• •Cathy (reception): described as reassuring an owner dropping a dog off for a spay; the same review mentions good phone-call updates and clear feedback.
• •Steve (vet): referenced by a long-term client as their vet over many years, with the owner noting their dog is “always relaxed” when visiting.

Reviews

Google rating: 4.6 stars from 128 reviews. “”

• •Thorough routine appointments: check-ups and vaccinations described as unhurried and detailed, with time taken to listen.
• •Practical accommodations: examples include still being seen after arriving late, and managing reactive dogs by bringing them straight into the consulting room.
• •Communication around surgery: one owner describes reassurance at drop-off for a spay, follow-up phone calls, and explanations of both the surgery and medications.
• •Handling nervous pets: prompt, professional treatment for a nervous cat is specifically mentioned.