Dog and surprised woman

County Vets - Friarswood

#4 Vet in Newcastle-under-Lyme, Staffordshire

4.7
Corporate

County Vets - Friarswood – Vets in Newcastle-under-Lyme

Updated January 2026
Corporate

Clinic Overview

County Vets – Friarswood is part of the County Vets group and is set up as a small‑animal practice (RCVS General Practice accreditation is stated on the website). Based on the website information, it offers a mix of routine care (vaccinations, parasite control, microchipping, neutering) and additional options like nurse clinics, home visits, and keyhole (laparoscopic) surgery. In the latest reviews available, owners repeatedly describe unrushed consultations where concerns are discussed in depth, and staff taking practical steps to reduce stress (for example, a nervous dog being examined calmly, with a staff member sitting on the floor to check her over).

Services

Services and capabilities mentioned on the clinic website and in reviews include

  • Consultations (by appointment, per the website)
  • Vaccinations (including first kitten vaccination mentioned in a review)
  • Microchipping (including scanning a found cat’s microchip and contacting the owner, per a review)
  • Neutering
  • Parasite control
  • Nurse clinics, including
  • Nail clipping / grooming & nail clipping
  • Anal sac expression
  • Blood pressure checks
  • Six‑month health checks
  • Keyhole (laparoscopic) surgery (listed on the website)
  • Home visits (listed on the website)
  • Species treated listed on the website: dogs, cats, rabbits, ferrets, gerbils, guinea pigs, hamsters, and cage birds (small and large)
  • Veterinary Nurse Training facility (listed in the clinic data)
  • Emergency/urgent care: the website states emergency support is available during normal opening hours via the practice; out of hours, emergency care is directed to MiNightVet (named on the website)

People

Named individuals aren’t listed in the inputs, but reviews do mention

  • Arran (staff member referenced in a review): described as calm and attentive with a “scary staffy cross,” including sitting on the floor to examine the dog and talking to her during the check.
  • Front-of-house/reception team: mentioned for prompt check-in, being knowledgeable, and lending a cat carrier when an owner’s hadn’t arrived.
  • Vets seen by reviewers (not named): repeatedly described as explaining what they’re doing during exams (e.g., walking through a kitten health check and findings like heart/lungs/eyes/ears), and not rushing discussions about owners’ concerns.

Reviews

Google rating: 4.7 stars from 274 reviews.

  • Owners repeatedly mention calm handling and communication during appointments, including taking time to talk through concerns rather than rushing the consultation.
  • Several reviews focus on support during difficult end-of-life situations, including euthanasia described as painless and handled with dignity, and aftercare gestures such as time to say goodbye, paw prints, a card, and seeds to scatter.
  • Responsiveness for unwell pets is highlighted (for example, prompt help when a cat was unwell on a Saturday morning).
  • Practical, pet-stress-reducing details are mentioned: staff talking to animals in the waiting/clinic area, and a kitten owner being offered a carrier to borrow.

Special Services

Emergency Services
Vet Nurse Training

Location

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