County Vets - Friarswood – Vets in Newcastle-under-Lyme
Clinic Overview
- Recent feedback is overwhelmingly positive about gentle handling and calm care, especially for nervous pets, including a dog receiving a booster and cats described as anxious or elderly. - Several reviewers mention clear, unrushed communication, saying concerns were discussed properly and that the team came across as caring and professional. - End-of-life care and aftercare remain a standout theme, with reviewers describing compassionate euthanasia support, time to say goodbye, paw prints, condolence cards, and seeds to scatter in memory.
Services
- •Routine and preventive care: appointments for general health concerns, vaccinations, microchipping, neutering, parasite control, and six-month health checks. Recent reviews also mention booster vaccinations and pre-op appointments.
- •Nurse clinics: nail clipping, grooming and nail clipping, anal sac expression, and blood pressure checks. Earlier feedback also mentioned kitten health checks and nail clipping during a first vaccination visit.
- •Surgery and visits: the practice lists keyhole (laparoscopic) surgery and home visits. Reviews mention cat neutering as one example of surgery carried out here.
- •Species treated: dogs, cats, rabbits, ferrets, gerbils, guinea pigs, hamsters, and cage birds, including both small and larger birds.
- •Other support: the site notes that the practice is a veterinary nurse training facility. Reviews also describe staff scanning a found cat’s microchip, contacting the owner, and providing sensitive aftercare around euthanasia and bereavement.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Recent feedback is mostly focused on care rather than cost, though one reviewer reported confusion around pre-op advice and prescription charges.
People
- •Arran: praised in earlier feedback for being calm and attentive with a nervous dog, including sitting on the floor to examine her.
- •Reception/front-of-house team: described as warm, knowledgeable, prompt at check-in, and helpful in practical ways such as lending a cat carrier.
- •Vets seen by reviewers: not named in the feedback, but regularly described as gentle, kind, patient, thorough, and willing to explain things clearly without rushing appointments.
Reviews
Google rating: 4.7 stars from 276 reviews.
- •Recent feedback is overwhelmingly positive about gentle handling and calm care, especially for nervous pets, including a dog receiving a booster and cats described as anxious or elderly.
- •Several reviewers mention clear, unrushed communication, saying concerns were discussed properly and that the team came across as caring and professional.
- •End-of-life care and aftercare remain a standout theme, with reviewers describing compassionate euthanasia support, time to say goodbye, paw prints, condolence cards, and seeds to scatter in memory.
- •A small number of reviews are less positive; one recent reviewer described poor communication around a spay work-up and prescription costs, which sits against an otherwise very strong pattern of feedback.
