Staffordshire Vets
#1 Vet in Newcastle-under-Lyme, Staffordshire
Staffordshire Vets – Vets in Newcastle-under-Lyme
Clinic Overview
Staffordshire Vets describes itself as a small, independent (not chain-owned) family practice, and its website highlights a special interest in exotic animals (including reptiles, birds, amphibians, small mammals, and monkeys) alongside routine pet care. Reviews repeatedly echo that exotic knowledge is a real strength (e.g., reptiles and pet rats specifically mentioned), and several owners describe the team persisting with anxious or difficult-to-handle pets rather than defaulting to “just prescribing” without finding the underlying issue. Surgical care also comes up in recent reviews, including spays, hernia repair, urgent surgery, and an ear flush done after other practices reportedly couldn’t examine the dog.
Services
Based on the clinic website and the latest reviews, services mentioned include
- •Care for exotic species: reptiles, birds, amphibians, small mammals, and monkeys (website); reviews specifically mention reptiles and pet rats.
- •Vaccinations (website).
- •Neutering / spaying (website; reviews mention dogs spayed).
- •Diagnostics (website; reviews describe investigations leading to identifying a problem in an anxious dog’s ear rather than only prescribing).
- •Dental care (website).
- •Surgery (website; reviews mention hernia repair and urgent surgery for a small dog).
- •Ear procedures: ear swab and ear flush described in a review.
- •Emergency care: the clinic states it provides care for emergencies (website).
Also listed in the clinic data: Veterinary Nurse Training facility.
People
- •Dom: named in a review as “incredible” and “so knowledgeable” when treating pet rats.
- •Andrew & Sarah Lowe: named in reviews; one reviewer describes the practice as owned by husband and wife Andrew & Sarah. They’re thanked for ongoing care, and another reviewer describes getting a quick appointment for a very unwell dog who improved by the next day.
Reviews
Google rating: 4.9 stars from 86 reviews.
- •Exotics know-how is repeatedly called out, including “great knowledge of reptiles” and expertise with pet rats.
- •Owners describe persistence with anxious pets, including successfully swabbing an ear and arranging an ear flush after other practices reportedly couldn’t handle the dog’s anxiety.
- •Surgical outcomes and recovery are mentioned positively (e.g., spays, hernia repair, and an urgent surgery where the pet recovered well).
- •Second-opinion value appears in one detailed account: a dog previously kept on steroids elsewhere was taken off them after treatment here, with the owner reporting the dog’s coat returned over a few months.
- •Cost/value is referenced, with multiple reviewers saying they were pleased with cost or describing pricing as “very fair,” particularly around urgent surgery (no specific prices stated).
Special Services
Animals Treated at Staffordshire Vets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Staffordshire Vets
Opening Hours
Hours
Reviews for Staffordshire Vets
Note: Showing the 5 most recent Google reviews out of 86 we track in total. Recent reviews may not be representative of overall sentiment.
April Mcfarlane
in the last week
Very helpful, friendly staff ,warm welcome, grate knowledge of reptiles 1st class service
Luke Myatt
a month ago
Really pleased with the service and cost, fantastic.
katrina moore
a month ago
I would like to thank Staffordshire vets at knutton they are amazing ive got a dog bordeou and the last 6 years been to shire vets they didn't know what was wrong with my dog she lost most of her fur patches which was very big they said steroids steroids but went to Staffordshire vets for second appion well what an amazing job shes been there for 3 months an all her fur has come back carnt thank them enough.and my dog is off steroids shes so much happier really really pleased with this vet I would recommend them to any one thank you and kiki says thank you 😊 🙏 💙 x
Grace Christopher
a month ago
Dom was incredible and so knowledgeable with our pet rats - could not recommend highly enough and so grateful for his expertise!
Craig Ridgway
a month ago
We have a new kitten. Very friendly and helpful staff.
Rebecca Louise
a week ago
Cannot recommend enough! Had both my dogs spayed here and both times they've given the best care. One dog also had both ears flushed, we went to 2 other vets before staffordshire vets and they couldn't get near her due to her being a very anxious dog who would just go into attack mode. Staffordshire vets however 1st time seeing her managed to swab her ear, with struggle due to her being a feisty thing 😅 but didn't give up and just prescribe like the other vet practices did, they pushed through my dogs anxiety managed to find the problem and got her in first thing for the flush with no issues! 10000% recommend!
Rach Sharp
3 weeks ago
I honestly cant thank the staff at Staffordshire vets enough for every thing they have & continue to do for my pets, they are such an amazing group of professionals that go above & beyond the call of duty. Thank you so much Andrew & Sarah Lowe & the rest of your staff. I will be sending my family & friends to you from now on.
Bolly Aines
a month ago
We've used staffordshire vets for a while now and have only amazing experiences to share. Recently our friend needed urgent surgery for her chihuahua Cross, if it wasn't for their very fair pricing, we wouldnt have Roxie around anymore. Every other vet charged far too much to afford, mostly double, if not tripple at chain vets. All of the vets seem very happy to work there and I bet it's refreshing to work for a practice where pets come first, not quotas. We cant thank you enough, I imagine without you there'd be many dogs no longer with us.
Joanna Pisarczyk
a month ago
Our pet recently needed hernia repair, and we couldn’t be more grateful for the excellent care provided. From the start, the staff were friendly, approachable, and made us feel comfortable. Everything was clearly explained, and all of our questions were answered with patience and care. The team showed true empathy and treated our pet as a member of the family. Thanks to their outstanding treatment, our pet has made a full recovery and is back to her happy, normal self. Highly recommend this veterinary team!
Joanne Boardman
5 months ago
Iv recently switched over to Staffordshire vets and can I say what a fantastic caring vets they are , I highly recommend them now to all my friends & family - they are most certainly & the best in the area by far , they actually care about our animals - owned by husband and wife Andrew & Sarah with a fantastic team of vets & vet nurses.One of my dogs was recently quite poorly they got me an appointment almost immediately and she was treated and back to herself by the next day , I have total faith in these vets now when I had lost it all at previous practices I was at….. Thankyou from the bottom of my heart - my animals are like my babies, so only the best will do - & these guys are the best !! xx
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