Staffordshire Vets

Staffordshire Vets is a small, independent family practice in Newcastle-under-Lyme offering routine pet care alongside a longstanding interest in exotic animals, including reptiles, birds, amphibians, small mammals, and monkeys. The clinic also provides surgery, diagnostics, dental care, vaccinations, neutering, and emergency care. Recent reviews especially highlight calm handling of nervous pets, strong exotic-animal knowledge, and positive experiences with surgical and second-opinion cases.

Services

• •Routine veterinary care: vaccinations, general consultations, diagnostics, and dental care are listed by the practice. Recent reviews mention vaccination visits for dogs and care for a new kitten.
• •Exotic pet care: the clinic highlights treatment for reptiles, birds, amphibians, small mammals, and monkeys. Recent feedback specifically mentions reptiles, a tortoise, and pet rats.
• •Surgery and procedures: neutering and spaying are offered, and reviews mention dog spays, hernia repair, urgent surgery, ear swabs, and an ear flush.
• •More involved case work: reviews describe the team investigating an anxious dog’s ear problem rather than stopping at repeat medication, and one owner reports improvement after a second-opinion case involving long-term steroid use elsewhere.
• •Emergency care: the practice says it provides care for emergencies.
• •Training facility: the clinic is also listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Sarah Lowe and Dom are named positively in recent reviews, including for fitting in a tortoise appointment and for Dom’s expertise with pet rats.
• •Andrew & Sarah Lowe are thanked by name in reviews for ongoing care and support.
• •Tony, mentioned at the front desk, is praised for being welcoming and helpful with a nervous rescue dog.

Reviews

Google reviews sit at 4.9 stars from 100 reviews. Recent feedback is very positive, with these themes coming up repeatedly

• •Kind, patient handling of nervous pets, including a rescue dog at a vaccination visit and an anxious dog whose ear was successfully examined and treated.
• •Strong exotics reputation, with reviewers specifically praising the team’s knowledge of reptiles, tortoises, and pet rats.
• •Good outcomes from surgery and procedures, including spays, hernia repair, urgent surgery, and ear treatment.
• •Friendly service and clear communication, with owners also describing the clinic as good value and, in one urgent case, much more affordable than some chain practices.