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White Cross Vets Wolstanton

#6 Vet in Newcastle-under-Lyme, Staffordshire

4.7
Corporate

White Cross Vets Wolstanton – Vets in Newcastle-under-Lyme

Updated January 2026
Corporate

Clinic Overview

White Cross Vets Wolstanton is part of the White Cross Vets group (the website describes 21 practices across the North and Midlands). Based on owner reports, this branch is used for routine appointments and ongoing problem-solving (including repeat visits for separate issues), and it also provides Animal Health Certificates for travel. Several reviewers describe a “kept a regular eye on our dog” style of follow-up and vets handling difficult-to-examine dogs (one owner specifically mentions a German Shepherd that was hard to manage but still had a temperature taken). Price is a deciding factor in the reviews: some owners feel bills were high for what was done, including a follow-up that one reviewer says lasted “3 minutes” and an Animal Health Certificate charge they felt was out of line.

Services

  • General consultations and treatment plans (owners describe multiple visits over weeks with improvement from “separate issues”).
  • Medications supplied following consultation (one review mentions a first visit covering consultation and meds).
  • Follow-up appointments (explicitly mentioned, including a return visit a few weeks later).
  • Animal Health Certificates for travel (specifically reviewed).
  • Handling of difficult dogs during examinations (example given: managing to take a German Shepherd’s temperature).
  • Veterinary Nurse Training facility (listed in the clinic’s structured data).

Pricing

  • Animal Health Certificate for travel: £300 (reported by a reviewer; they compare this with a different vet at £100 and cite a general range they found elsewhere).
  • One owner reports £170 for a first visit (consultation and medication).
  • The same owner reports £61 for a follow-up appointment with “no meds”.
  • A “wellness plan” is mentioned by a reviewer, described as meaning they “never have to pay for a consult again” (no plan price or full inclusions stated).

People

  • Laura (vet) – one reviewer says she provided “reassuring advice” and “kept a regular eye” on their dog after they switched from another practice.
  • Dani & Danielle (receptionists) – named positively for the welcome and front-desk experience in one review.

Reviews

Google rating: 4.7 stars from 362 reviews.

  • Owners often describe the team as helpful and willing to answer questions (e.g., “you can ask them about any problems and they will always sort them”).
  • Several reviews point to clinical thoroughness and persistence with longer-running issues (one owner says their dog improved after switching, after prior repeated visits elsewhere didn’t help).
  • Handling and communication are mentioned in specific examples: a vet managing an exam on a difficult German Shepherd, and a vet monitoring a dog over time.
  • Pricing is a recurring negative theme for some: complaints include £300 for an Animal Health Certificate and a reported £61 charge for a brief follow-up with no medication, creating a clear split between service satisfaction and cost concerns.

Special Services

Vet Nurse Training

Location

High Street

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