Clinic Not Accepting Clients from VetsCompared
Medivet Newcastle-under-Lyme – Vets in Newcastle-under-Lyme
Clinic Overview
- Recent feedback is largely very positive about the team being friendly, helpful and professional, with several reviewers praising both vets and reception staff. - Owners regularly highlight clear communication, saying vets explain problems, treatments and next steps in an understandable way. - The clinic is often praised for easy booking and accommodating appointments, including reports of same-day access and being seen on time.
Services
- •Routine consultations and check-ups: General appointments for cats and dogs are regularly mentioned, including check-ups, discussions around treatment options, and follow-up explanations when pets are unwell.
- •Preventive care: Owners mention routine support with worming tablets, flea treatment and reminders around ongoing preventive care.
- •Vaccinations: Annual vaccinations are referenced in reviews, including routine vaccine visits and a puppy’s second vaccination appointment.
- •Emergency and urgent appointments: The practice lists an overnight emergency consultation fee, and 24/7 emergency care is available through one of Medivet’s 24-hour centres. Reviews also mention being able to get a same-day or same-evening appointment when needed.
- •Mobility support: The clinic website has referenced a free Mobility Pain Check, noted as a time-limited offer.
- •Appointment experience: Clients often describe booking as straightforward, with flexible appointment times and being seen on time.
Pricing
A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. The main published figure available is an overnight emergency consultation fee of £130 for consultations between 7pm and 9am.
People
- •Paul is specifically praised for talking through treatment thoughts and what is best for the pet.
- •Vets are commonly described as friendly, professional and clear when explaining issues and treatment options. One recent review also praised the team’s compassion and patience during an emergency visit.
- •Reception team members are frequently described as friendly and helpful, particularly around booking and accommodating appointments, although one recent reviewer felt support at arrival could have been better.
Reviews
Google rating: 4.5/5 from 268 reviews.
- •Recent feedback is largely very positive about the team being friendly, helpful and professional, with several reviewers praising both vets and reception staff.
- •Owners regularly highlight clear communication, saying vets explain problems, treatments and next steps in an understandable way.
- •The clinic is often praised for easy booking and accommodating appointments, including reports of same-day access and being seen on time.
- •One recent negative review stood out for different reasons, citing a lack of help at the door, dissatisfaction with the thoroughness of a puppy vaccination appointment, and a less welcoming feel to the premises.
