Medivet Newcastle-under-Lyme

Services

• •Routine consultations and “routine check-ups” (cats mentioned).
• •Preventive care: worming tablets and flea treatment (owners report reminders/updates).
• •Vaccinations: annual vaccination referenced for a cat.
• •Mobility Pain Check: the website text references a FREE Mobility Pain Check (time-limited promotion noted in the source text).
• •Emergency/out-of-hours: the website states an overnight emergency consultation fee of £130 (for consultations between 7pm and 9am) and mentions access to 24/7 emergency care at one of Medivet’s 27 24-hour centres.

Pricing

• •Overnight emergency consultation fee: £130 (stated as a nationwide price for consultations between 7pm and 9am).

People

• •Paul (role not stated): mentioned as someone who “talk[s] through what his thoughts are around treatment and what’s best,” suggesting a consultative style focused on discussing options.
• •Vets (unnamed): described as explaining issues and potential treatments clearly; one owner highlights a vet being patient with a very nervous indoor cat and not rushing the appointment.
• •Reception team (unnamed): repeatedly described as friendly and helpful; one owner notes getting an appointment “straight away” and being seen on time.

Reviews

Google rating: 4.5 stars from 234 reviews. “”

• •Clear communication about conditions and treatment options (including taking time to explain).
• •Preventive-care follow-through: owners mention being kept updated about check-ups, worming and flea treatments.
• •Appointment experience: being accommodated for appointment times, seen on time, and (in one case) getting an appointment straight away.
• •Handling nervous pets: a detailed account describes a patient, unhurried approach for an anxious cat during vaccination.